When it comes to networking, nothing can beat the Netgear Orbi mesh WiFi system. Its capability to provide an uninterrupted internet connection in every nook and cranny of the home has made it everyone’s favorite. However, users often struggle to connect their smartphones to their Orbi routers. Have you also fallen victim to the same probleme? If yes, then you need not worry. You have landed at the right post.
Here, we will provide you with a list of troubleshooting hacks that will help you connect your smartphone to the Netgear Orbi router with ease. Continue reading.
Fixed: Smartphone Not Connecting to Orbi
- Check Router Settings
Sometimes, users are unable to connect their smartphones to the Orbi router due to the Smart Parental Controls feature enabled. Chances are that you have also subjected your smartphone to parental controls.
In that scenario you need to tweak the advanced settings of your Netgear Orbi router and check I what we are assuming is true or not. If it is true, then disable the parental control features and check whether you get lucky or not.
- Reboot the Smartphone
Technical glitches can subdue the performance of any device at any time. And, your smartphone is no exception. Therefore, reboot your smartphone first so that it can become free of technical glitches.
Rebooting the smartphone is an easy task. All you have to do is long-press the Power button on the smartphone and tap the Reboot option from a list of options displayed on the screen. However, it is advised not to do anything while your smartphone is in boot mode.
- Update the Router Firmware
Every Netgear Orbi router comes embedded with a firmware that controls all the hardware and software functionalities. FYI, the firmware of your Netgear Orbi router needs to be updated from time to time so that your device can perform better. But, it looks like you didn’t update the firmware due to which you are unable to connect your smartphone to the Orbi router. So, update the firmware of your Netgear Orbi router as soon as possible.
Here’s a quick overview of the Netgear Orbi firmware update process:
- Ensure that your Orbi is turned on.
- Open a web browser on your computer and download the firmware update file for your Netgear Orbi router.
- Access orbilogin.com.
- Use the default username and password of your Netgear Orbi router to log in to it.
- Click the Firmware Update option followed by the Maintenance option.
- Select the Browse button and upload the Orbifirmware file.
- Let the firmware update process get completed.
That’s how you can update the firmware of your Netgear Orbi router. Now, check whether you are able to connect your smartphone to the Orbi router or not. If not, go through the next troubleshooting technique.
- Check WiFi Password
Well, that’s a pretty common and obvious reason that prevents users from connecting their smartphone to the Orbi router. But, considering that it’s a password, mistakes are bound to happen. So, check for the same. If you are entering the wrong password, then rectify your mistake right away by using the correct password.
You can be extra cautious by tapping the See Password option and turning the Caps Lock option off on your keyboard.
- Contact Your ISP
Another reason why you are unable to connect your smartphone to the Orbi router might be the insufficiency of your internet plan. Perhaps, you forgot to pay the internet bill. So, without any delay, contact your Internet Service Provider and verify the same.
In case your internet bill is pending, consider renewing your data plan right away and see if doing that brings success in resolving the issue you are facing.
Final Words
This was all about what to do if you are unable to connect your smartphone to the Orbi router. We hope that after walking through the tips discussed in this post, you will be able to fix the issue. Just in case these tips won’t help you, consider checking the router-modem distance.
If that also fails to deliver any positive result, it is recommended that you perform factory default reset of your Netgear Orbi router. Well, doing so is quite simple as it doesn’t need any technical expertise. All you have to do is carefully press the Reset button on the Netgear Orbi router. Within a moment or two, your router will start working in the factory default mode. Thereafter, reconfigure it by accessing the Netgear Orbilogin screen. After that, you will surely be able to connect your smartphone to the Netgear Orbi router.
