Multi User Mode is a feature built into QuickBooks accounting software that allows multiple users to access the company file simultaneously. You should note that users who want to access the company file or use the multi-user mode within QuickBooks must have a QuickBooks license. It is a complex software that can be prone to errors and glitches. Users are less likely to encounter this type of glitch such as multi-user mode not functioning.
When the user attempts to launch a “company file” on another desktop, they generate this issue with QuickBooks desktop multi-user mode. The screen will display the error message “Quickbooks multiuser mode not working”
Reasons of QuickBooks Multi-User Mode Does Not Work
This error can occur for some common reasons, including:
- It is possible that the QuickBooks software cannot be installed on your server.
- It is possible that the Quickbooks hosting settings are not correctly configured.
- It is possible that the firewall or antivirus does not allow communication between users’ computers.
- The database server is not opening the “QuickBooks company file”
- Windows file permissions weren’t set properly and correctly
Before fixing Multi-User Mode Not Working, please check the Pre-Conditions
Even after setting up QuickBooks multi-user mode, one might still experience the “QuickBooks multi-user mode not working” problem. This error is often associated with H101, HTML202, and HTML303. These steps and solutions will help you fix this QuickBooks error.
The software includes them. Our dedicated troubleshooting team ensures that users’ QuickBooks cloud hosting experience doesn’t suffer from such errors. We recommend you also check out other error troubleshooting guides we have created to help users quickly fix any QuickBooks errors they might encounter during their use.
How to fix the “Multi-User Mode, not Working Error”
Step 1:Uses of QuickBooks File Doctor
Start by downloading the QuickBooks File Doctor. Next, run the “Run” command. This tool is available on Intuit’s website. This tool allows you to check if your computer is set up properly for multi-user mode.
After the Quickbooks file doctor command is completed, the user can check to see if the multi-user mode is not working again.
Step 2: Install “QuickBooks Database Server Manager”
- Start by opening “QuickBooks Database Server Manager” from the server desktop.
- Type “Database” in the Start menu
- If the folder location can’t be found, you can use the option “Browse” and navigate to the folder that contains the “company files”.
- Next, click the OK button. Click the Scan button to continue.
The firewall permissions can be repaired if you can follow these steps:
The user first checks if the Quickbooks multi-user mode setup is working properly. Users should continue to the “next step” if they are not satisfied with the results.
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Step 3: Verify the host mode on each user’s computer
- Next, open the QuickBooks File menu from the user’s computer. Next, open Utilities.
It is important to note that Host Quickbooks Multi-User Access may appear on the list. The user must move to the next desktop. This is simply a sign that the computer Quickbooks hosting the company file is not the one they are using.
- If Stop Hosting Multi-User Access appears on the list then one must disable hosting and enable QuickBooks single-user mode.
- After confirming that all users are in hosting mode, scan the computer for any QuickBooks multi-user mode, not working errors.
Conclusion:
We anticipate that the QuickBooks error will be resolved if you carefully follow all of the steps. And we hope you can easily understand how to resolve this error.
