Norton is one of the top security applications. It offers several devices and data security tools. Norton antivirus is also known for providing excellent network security. This program is very light and has a very low system impact. The interface of Norton is very simple and you can easily use it on your device. But sometimes Norton antivirus starts showing scanning issues. The problem can occur due to corrupted program files. But certain other reasons can cause Norton antivirus issues.

Common causes behind Norton antivirus scanning issues

1. Norton antivirus program files are missing
2. You have installed an incompatible Norton setup
3. Your antivirus gets into any runtime error
4. Another program is conflicting with Norton’s setup
5. You have multiple security programs
6. Junk files are conflicting with the scanning function
7. Your Norton antivirus is running out-of-date

Troubleshooting Norton antivirus scanning problems

Restart your computer

While running a Norton scan, if your antivirus stops working then you should restart the PC. Many times Norton programs get into any runtime error while scanning. But runtime errors can be fixed by restarting the device. Go to the PC and close all the running apps. Now click on Start and choose the Restart button. After restarting the device, go to the desktop and click on Norton antivirus. Tap on the scan button and check for the error.

Get the compatible Norton program

Your antivirus won’t scan if you have installed an incompatible setup. Norton antivirus is available for lots of devices. But every Norton setup has certain device requirements. You can’t use Norton for Windows on your Mac device. If your Norton antivirus is not working then you should check for its device specifications. In case you have an incompatible program then uninstall it. Now open the Norton account and check the plan. Cancel Norton antivirus subscription and request a refund. After receiving your refund, purchase the compatible Norton program. Install its setup on your PC and now you can scan the device.

Remove the conflicting program

Some users reported that they are facing Norton scanning issues after installing a certain program. This occurs when you have installed a malicious program. People often install third-party apps for games, editing, photoshop, etc as they are free to use. But these third-party apps often carry malware like viruses, worms, etc. When you install the setup, this malware also gets installed on the device. If you scan the computer, the program starts corrupting the antivirus. You have to remove the malicious program from the device. Go to the computer and then open the Apps folder. Now click on that program and tap on the Uninstall button. Also, remove all the apps related files and then restart your computer. Click on Norton antivirus and scan the device.

Clean the device junk

The scanning process on the computer can get interrupted due to the junk. The device accumulated lots of junk and you need to clean it regularly. Start checking with the temp files. Sometimes when antivirus scans these files; it marks them as suspicious. But the antivirus can’t find any data on the malware chart. Due to this, Norton started showing scanning issues. You have to remove those files from the device. Open the device and navigate to the Temp folder. Now choose all files and delete them. To remove other junk, you can use the junk cleaner tool of Windows. Open the computer and then go to the run bar. Type cleanmgr and press the Enter button. The utility tool will start looking for all junk files. Check for the wizard to appear on the screen. Select the items to remove and hit on the OK button. All junk files will get removed from the system. Now restart the Windows PC and try to scan your computer.

Remove other security applications

Your Norton antivirus will show scanning issues when you have another security program installed. If the malware appears, both security programs will detect it and try to access the same resource. Due to this, antivirus starts showing scanning problems. Never use another antivirus with your Norton. Before installing the Norton program, uninstall other security programs. Even if you have an expired Norton setup; remove it. Once you remove other security applications, your Norton program will start working correctly.

Update your Norton program 

Norton is a smart antivirus that has a LiveUpdate feature. This feature updates the Norton setup automatically. But when the LiveUpdate feature is not working, your setup may get outdated. You can face scanning and other issues with the Norton program. Open the Apps folder and then click on the Norton program. Select the Update option and wait to complete the process. Restart the device to apply new updates and now run the Norton scan.

If Norton is showing issues due to missing program files then you should reinstall it. Uninstall your corrupted Norton setup and download the new setup. Install the program on the device and now your Norton program will scan the device reliably.

Also Visit – Learn How To Wipeout Norton With These Surprising Tips

The post Why is Norton’s antivirus not scanning the device? first appeared on NAZING written by Olivia Bradley

Symantec Norton makes it available for use with the purchase of a one-year license agreement. When the year is up, Symantec will automatically renew the license by charging the credit card you initially gave unless you opt out of annual auto-renewal. Auto-renewal can be canceled online at any time but must be canceled before the renewal date to avoid further charges. 

To be entitled to this service, you must subscribe and create a membership. After you’ve signed up, Norton will issue an automatic billing cycle. As a result of this cycle, your billing account will continue to receive cancellation charges. 

How to cancel norton subscription quickly and easily? Opting out, like a Norton subscription, can be a daunting task. If you are overwhelmed by a subscription or the possibility of canceling a subscription, you are not alone.

How do I cancel my Norton subscription?

The option to cancel norton subscription is usually the simplest part of your Norton subscription or the process of canceling your subscription or membership. The cancellation process is complicated, confusing, and can be very embarrassing, and you do not know how to navigate the cancellation process.

Between unfamiliar deadlines, flashy words, and potentially confusing technology stories, you can get confused when opting out of progress on your own. To cancel your Norton service subscription, Norton has the following steps:

• Log in to your Norton account.
• Confirmation of cancellation.
• Please note that the subscription continues until the end of the already paid subscription period, after which it expires and is not automatically renewed.
• It takes an average of a few hours from the order date before the changes take effect.
• The benefits associated with the automatic renewal of the subscription may cease when the automatic renewal of the subscription is turned off.
• Make sure that automatic updates are not selected in your profile. If not specified, your subscription will be automatically renewed without your knowledge.
• Terminating your Norton subscription on your own may seem easy at first, but it can be hard to test your patience, let alone your attention to detail.

This is where DoNotPay comes in. DoNotPay helps you terminate your Norton subscription with concise, clear, and efficient communication that helps you navigate the process easily and securely with Norton.

Problems you may encounter when canceling your Norton subscription

Termination of a Norton subscription, subscription, or membership is often a complicated process. Problems often arise somewhere in the cancellation process itself, creating frustrating and challenging challenges for most patients. Possible problems you may encounter include:

• If the cancellation procedure is incomplete, automatic renewal may occur, which is time-consuming and expensive.
• Your time is valuable, and it is a waste of time and energy to spend your time struggling through the cancellation process. DoNotPay helps you easily navigate canceling your Norton or any other subscription.

How to cancel Norton’s service?

You can cancel the Norton Security service at any time, you have to send an SMS with the word EXIT to 2390, and if you communicate through customer service, the advisors can also help you cancel it.

How to remove Norton from my cell phone?

• Uninstall Norton Mobile Security within the app
• Start Norton Mobile Security.
• Open your Norton product.
• Click Help.
• Click Specify Product Key.

An antivirus is a software whose objective is to scan the computer to detect and eliminate computer viruses. Viruses, worms, Trojans, spyware, etc., are computer programs usually executed without the computer’s owner’s consent, and their objective is to damage the system.

Cancel your subscription and request a refund

You can cancel your subscription and request a refund under the following conditions: Upon termination, you agree to uninstall and remove all copies of the software on your device.

Annual subscription (one year or more):

• With a 60-day money-back guarantee, if you purchase an annual subscription, you will receive a full refund if requested within 60 days of purchase.

• Annual renewals are eligible for reimbursement if requested within 60 days of invoice.

Monthly subscription (monthly renewal):

Purchase of a 3-month monthly subscription to the Norton Ultimate Help Desk or Privacy Monitor Assistant is required within 14 days of purchase or, in the case of monthly renewal, within 14 days of receipt.

Additional subscription (link to the main subscription):

• Cancellation of the Framework Subscription Agreement:
• This simultaneously cancels the main subscription agreement and all associated subscriptions. The same redemption rights listed above apply to the main subscription agreement and all subscriptions to surcharges associated.

Cancellation of the supplementary subscription agreement:

Only additional subscriptions you wish to cancel will be canceled. The same refund rights apply as above, but only for additional subscription contracts you have terminated and request a refund.

Trial subscription (if you need a payment method to start a free trial period):

• Annual subscription test:

• Monthly subscription test:

If you do not cancel your trial period, your subscription fee for the first month after the trial period will be refunded in full if requested within 14 days of invoicing.

Orders will be processed within a few days, and refunds will be made using the same payment method unless both parties agree.

The post Learn How to wipeout Norton with These Surprising Tips first appeared on NAZING written by Olivia Bradley