Self Service Password Reset (Sspr) Solution – Anakage Technologies 
Many organizations in spite of having a self-service password reset web portal continue to witness Password reset tickets as a major chunk of the help desk incidents and SRs . All this in spite of email reminders and AD prompts on user screens. There has to be a better way of leveraging the SSPR to create stronger ROIs and quicker paybacks than with organic user adoption of SSPR. Anakage with its proactive remediation platform, has successfully been able to achieve the adoption of the SSPR by the users. Let’s see how Anakage platform achieve this. Anakage proactive module is an agent installed on the user’s…