Who is the health card issued to?

Who is the health card issued to?

 The recipients of the Health Card are:

All subjects hold a tax code and are entitled to health care from the National Health Service. In the event that the period of health care is less than 30 days, a paper certificate replacing the Health Card is issued by the competent ASL (Local Health Authority);

All newborns to whom the tax code has been assigned.

These subjects are automatically sent a Health Card with a validity of one year; at its expiry, after sending the assistance data by the ASL to the TS System, a new Card is sent.

The Health Card is produced automatically when the ASL communicates the assistance data to the TS System; the shipment is made to the address of residence resulting in the database of the Tax Registry, at the time of shipment.

Does the Health Card replace the paper Health Card?

The Health Card does not yet replace the health card (in cardboard), which must therefore be kept by the citizen and shown when requested by the health facilities.

The Health Card replaces the Tax Code Card

The Health Card replaces the tax code card and, upon expiry, remains valid as a certification of the tax code. The Health Card, even if expired, can be presented to the pharmacy for the acquisition of the tax code and the release of the so-called “talking receipt”.

What to do in case of errors in the data reported on the Health Card

If the personal data shown on the Health Card are incorrect, the citizen can contact any Office of the Revenue Agency to request the correction, presenting a valid identity document.

How to check the issuing and delivery status of the health card

To check the issuing status of your Card without going to the appropriate offices, the application  ” To see the status of my Health Card “ is available on the internet.

To carry out this verification it is necessary to have your own tax code.

·    If no Health Card is issued, the TS System message is “There is no Health Cards”: it is necessary to contact the competent ASL

·     If it appears that the status of the Health Card is “being issued”, it is necessary to wait for the production and shipment to be completed.

·     If it appears that the status of the Health Card is “Sent” and it has not yet been received, it is necessary to contact any office of the Revenue Agency to verify the correct registration of your residence.

What to do if you have never received your health card

To issue the Health Card, the following conditions must be met:

·    The citizen has the tax code correctly assigned by the Revenue Agency;

·    The citizen is registered with the ASL;

·    The ASL electronically sends the assistance data to the TS System.

·    If you do not have a correctly issued tax code, you must first contact any office of the Revenue Agency to request its attribution. A valid identity document must be presented. Citizens, in possession of the tax code certificate, must subsequently go to the ASL of residence to request the issuance of the Health Card. Citizens not assisted by the National Health Service, who apply for attribution of the Fiscal Code, will be sent the Fiscal Code card.

·    If you have the tax code correctly issued, you must contact your ASL, so that it definitively regulates the position by communicating the assistance data to the TS System and thus allowing the issuance of the Health Card.  To check the issuing status of your Card without going to the appropriate offices, the application  ” To see the status of my Health Card ” is available on the internet. To carry out this verification it is necessary to have your own tax code.

What to do in case of theft, loss, or deterioration of the Health Card

If the Health Card is lost or stolen or is damaged or illegible, it is possible to request a duplicate on the website of the Revenue Agency at  https://telematici.agenziaentrate.gov.it/RichiestaDuplicatoWeb/S ScelModalita.JSP, or by contacting to your ASL or any office of the Revenue Agency.

In cases of theft or loss, the current legislation does not provide for an obligation to report to the competent authorities which, however, is a precautionary measure for the client.

The duplicate can also be requested by means of a specifically delegated person; in this case, the delegated person must show his / her own identity document and a copy of the applicant’s identity document, both of which are valid.

Citizens residing abroad can request a duplicate by contacting the Italian Consulate in the country of residence. The Card will be delivered, optionally, at the domicile in Italy or at the same diplomatic representation abroad

What to do when the Health Card expires

The Health Card is normally valid for 6 years from issue. Before the expiration date, a new Card is automatically produced and sent to all subjects with active health care.

For citizens who have a residence permit, the Health Card has the same expiry date as the latter. In case of renewal of the right to assistance, the ASL sends this information to the TS System and a new Card is automatically produced and sent.

Please note that for technical reasons connected with the production and shipment of the TS, the latter is not sent to the interested party if less than 30 days elapse between the date of the production request and the expiry date of the assistance.

For new-borns, at the time of assigning the tax code, a Health Card is sent with a validity of one year; upon its expiry, after sending the assistance data by the ASL to the TS System, a new Card is automatically sent.

What to do if, upon expiry, you have not yet received the new Health Card

Before the expiration date, a new Card is automatically produced and sent to all subjects with active health care.

If the new Health Card is not received in time, it is not necessary to immediately contact the Health Authorities or the Revenue Agency Offices: as a rule, the new card will arrive automatically upon completion of the reissue plan.

For health services paid by the National Health Service, the right to the service is in any case guaranteed by the presentation of the “red prescription”. The Health Card, even if expired, is valid as certification of the tax code and can be used to facilitate pharmacies and health facilities in acquiring the code and issuing the so-called “talking receipt”.

Only in the event that the citizen has to go abroad and does not receive the new Health Card in time before the expiry of the one in his possession, must he contact his Health Authority which will issue the replacement certificate of the EHIC (European Insurance Card ) on sight. Disease).

What should the pharmacy do if the citizen shows up without a health card

For health services paid by the National Health Service, the pharmacy can acquire the tax code by taking it from the space provided in the “red prescription”.

For services not paid for by the National Health Service, for which the so-called “talking receipt” is to be issued, the pharmacy can acquire the tax code declared by the citizen.

What to do if you lose the right to benefits from the National Health Service and the Health Card has not yet expired

Citizens who move abroad and are no longer assisted by the SSN must return the Health Card by going to their assistance ASL or any office of the Revenue Agency.

The obligation to return also applies to foreign citizens who return definitively to their countries of origin before the expiry date indicated on the Health Card.

In the event of death, the obligation to return is extended to the heirs of the holder of the Health Card.

What to do if you receive the Health Card of a deceased

In these cases, the sending of the Health Card is caused by the failure to acquire the information of the death, in the archives of the ASL and in those of the Tax Registry.

The Health Card must be returned to the ASL or to an office of the Revenue Agency accompanied by a death certificate, in order to acquire the information of the death in the archives of the ASL and in those of the Tax Registry.