Improved user experience.\u00a0<\/strong>Users are happy to self-service AD related issues in minutes than waiting on\u00a0IT Help Desk\u00a0technician.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"Many\u00a0organizations in spite of having a\u00a0self-service password reset\u00a0web portal continue to witness Password reset tickets as a major chunk of the help desk incidents and SRs . All this in spite of email reminders and AD prompts on user screens. There has to be a better way of leveraging the SSPR to create stronger ROIs […]<\/p>\n","protected":false},"author":6,"featured_media":27370,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8],"tags":[7117,7119,7661,7116,7660,7118],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/i0.wp.com\/nazing.co.uk\/wp-content\/uploads\/2022\/09\/Digital-Adoption-Platform-1.jpg?fit=1151%2C608&ssl=1","_links":{"self":[{"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/posts\/27369"}],"collection":[{"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/comments?post=27369"}],"version-history":[{"count":1,"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/posts\/27369\/revisions"}],"predecessor-version":[{"id":27375,"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/posts\/27369\/revisions\/27375"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/media\/27370"}],"wp:attachment":[{"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/media?parent=27369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/categories?post=27369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nazing.co.uk\/wp-json\/wp\/v2\/tags?post=27369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}