Data analytics and artificial intelligence are accelerating the growth of all kinds of businesses online. With this in mind, the hospitality industry is competitively leveraging these factors to integrate or innovate robust hotel management applications to deliver superior guest experiences. Despite the pandemic, the hotel management app development market is expected to grow by $2.24 billion from 2020-2024, according to a recent Technavio report.
If you are in the hotel industry and your hospitality has stopped due to the pandemic, now is the time to make some technological changes in your business to open a high-tech hotel. Because once tourism picks up again after the coronavirus settles down, you’ll be raining on guests.
You need software for systematic hotel management
With the advent of excessive use of smartphones, guests tend to look for user-friendly ways to make reservations online. Activities such as remote check-in, property descriptions, neighborhoods and other amenities are all searched at once from any website, app or even desktop software.
In addition, your property must have maintained infrastructure and quality resources that can effectively use the hotel management app. Therefore, you need to integrate the best hotel management app to provide the best communication to your guests.
11 Best Hotel Management Applications
Here is a sneak peek into some of the most reputable hotel management app systems that can help you improve your services as your hotel business demands.
1. eZee Absolute
eZee Absolute is the brainchild of eZee Technosys, a cloud-based software solution designed to help hotels of all types and sizes manage their day-to-day operations. With a single login and through the hotel property management system, you would be able to handle reservations and online distribution of various properties.
It is the most suitable and fastest growing software for the hotelier and if you have an independent hotel, hostel, serviced apartment, resort, hotel chain or guest house.
Key Features
- Efficient CRM
- For Vacation Rentals
- GDS/OTA integration
- Loyalty Program
- Maintenance Management
- Marketing Automation
- Online Booking
- Point of Sale (POS) System
- Single Property
- Multi-property
- Extended Stay
What users like the most:
- Excellent services from the care team
- Amazing Support service
- Efficient PMS
- Accessible to work with
- Best Room Views
- Wonderful Night Audit Feature
What it lacks:
- Need to improve the user interface
- Frequent updates need to fix bugs and glitches
- No feature for car parking
Upgrade for:
Its classic plan starts at $25/month and comes with a free trial of 14 days.
2. KWHotel Pro
KWHotel Pro is a popular hotel management app designed for small to mid-range accommodation establishments. The software is available in three versions – Free, Standard and Pro.
The system is excellent for hotels with less complicated operations. Moreover, it is fully supportive, reliable and user-friendly.
Key Features
- Reservation facility
- Guest Management
- Accounting module accuracy
- Reminders
- Interactive Calendar for Bookings
- Customer Database
- Logbook Access
- Statistical charts
- Report Generation
- Room Management System
- Differential Pricing Strategy
- Booking History Review
- Centralized client database
- Built-in Data Analytics
- Professional Technical support
- Free software updates
- Billing and invoicing
- Role-based permissions
- User management
- POS integration options
What users like the most:
- Supportive software
- Easy to use and edit
- Good server efficiency
- Quick assistance
- Affordable product
What it lacks:
- Not apt for more prominent hotels
- The mobile app needs improvement
- Setup is difficult for small hotels
- The web interface could be better
Upgrade for:
Pricing for this software starts from $100/year, which covers up to 10 rooms with full features. With each number of room add-ons, you pay a more significant annual price.
3. Hotel Nano reservation and property management
Nano Hotel Booking is a software application by Erziman Asaliyev that contains a fantastic option for hoteliers who want to keep their property under control. It works in the same way as traditional desktop-based solutions.
In addition, it contains a calendar that informs at once about the occupancy of rooms, vacancies and the current and future status of room availability.
The rooms under reconstruction are also marked. Users have all the options to customize their choices and create their own affordable packages.
Key Features
- Reservations management
- Single property
- CRM
- Loyalty program
- Extended Stay
- Built-in Accounting
- Marketing Automation
- Annual Calendar
- Debtors features
- Maintenances
- Hourly calendar
- Notes
- Photo searches
- Payment dynamics
What users like the most:
- Easy to manage rooms with colored tags
- Good user interface
- Easy-to-use for new employees
- Compatible with all devices
What it lacks:
- You can only manage one property
- Not as user-friendly as it should be
- No training or tech support
Upgrade for:
The software is available at $7.99/one-time. However, it does not offer a free trial of the software.
4. Roombler
Rumbler is a unique cloud-based software management system that serves guesthouses, individual hosts and hoteliers to manage reservations and perform payment processes.
The software becomes manageable with live statistics that manage reservations, check-in, check-out, etc. As a hotelier, you get almost everything when you offer your rooms, homes and cabins for rent.
Key Features
- Confirmation alerts
- Check-ins and check-out monitoring
- Live to report
- Team management
- Automatic synchronization framework
- Booking widget available
- Access to booking card to view guest information
- Third-party integration
What users like the most:
- Ease of use
- Excellent customer support
- Outstanding APP
- Attractive User Interface
What it lacks:
- No specific printout facility
- Pricy monthly subscription for small rental houses
- No Online login facility
- No export facility information
Upgrade for:
Rumbler has a subscription-based pricing model, which begins from $9.00 per month. It offers a free trial with basic features and even offers a 20% discount on annual plans.
5. ALICE
ALICE is one of the most popular hotel management platforms that allow the integration of PMS with internal communication. ALICE supports the ability to connect all departments on a single platform, resulting in team efficiency and superior customer service.
The most interesting feature of this app is the Guest component where guests can express their concerns, needs and wishes. This helps enhance the guest experience. This provides them with real-time status updates and initiates support for the software’s brand identity.
Key Features
- Department-specific apps
- Overarching suite
- Integrated hotel accounting management system
- Internal communication
- Task management
- Guest engagement
- Guest component
- Guest tracking metrics
What users like the most:
- Serves to obtain organized hotel business
- Excellent Guest management system
- Makes your staff more productive in communication
- Easy to learn for concierge staff
What it lacks:
- Features do not match with app functionalities
- Not available in the Spanish language
- The user interface lacks color
Upgrade for:
Alice charges a monthly subscription fee based on your room count and features needed for your hotel. For exact pricing, you need to get in touch with them.
Scalable solutions make happy guests and bring happy earnings!!
Your decision to purchase software must be based on the core strategies of your business. To get the best out of hotel management app software, you need to ensure it integrates with your hotel brand’s app, mobile key, and links to your existing loyalty program.
Conclusion
The development and importance of the mobile scene have changed the hotel business and brought new opportunities to serve its clients. Right now, the mobile app is the best and most viable answer to connecting more clients and increasing their base.
Any top mobile app development company can help you with your hotel and restaurant booking requirements. Assuming you have a phenomenal idea, let us know and we will turn it into a fruitful and viable hotel booking app that will help your business and generate revenue.
