60% of businesses admit phone systems as their urgent investment priorities. Among IP PBX vs. VoIP vs. Traditional PBX, what is your business most suitable for?
These communication technologies have their own advantages. However, the offering of these phone systems has a unique set of features, incurs different upfront costs, and differences in maintenance and technical expertise requirements.
75% of customers expect quicker resolution through phone calls. If your existing or potential customers are finding it extremely difficult to connect to you, then chances are always high that you may lose revenue and it may also affect your productivity.
In this blog, we will discuss different types of PBX systems so as to help businesses make an informed decision on IP PBX vs. VoIP vs. analog PBX.
What Does PBX Stand For?
To link multiple office desk phones to a single network, a PBX phone system is employed. As a result, several phones can be used without an extension having their own landline to route calls to. A company adopting PBX can therefore make all the internal calls free of charge and easily transfer calls. More phones than phone sets can be used in an organization because of this.
Traditional PBX refers to the landline telephone that has been replaced by modern PBX right now. Today’s PBX phone system facilitates communication through the internet. Moreover, the modern age PBX system comes with multiple features that further push back the hurdles of communication.
What Is a VoIP?
With VoIP, voice data is transferred over the Internet at the speed of light, making it a revolutionary new technology. Voice data packets are compressed and transferred to the VoIP service provider via VoIP phones. In order to provide corporate communication that is both cost-effective and of the highest quality, digital signals are transformed into analog ones.
It is critical to select the correct platform in order to streamline communication inside the company and boost the bottom line. Traditional PBX vs hosted PBX vs VoIP systems has some key differences that might assist you in making the proper option.
PBX V/S VoIP
Reliability
If we try to compare IP PBX vs VoIP, then both PBX and VoIP phone systems are extremely dependable and provide the highest possible levels of speech quality. On the other hand, an on-premise PBX phone system may necessitate the presence of experienced IT employees to troubleshoot or resolve any technical issues.
The Quality of the Call
The finest call quality is critical when selecting a company phone system. PBX’s voice quality is on par with that of virtual phone systems, but the quality of the physical equipment is what makes the difference. PBX technology can keep pace with VoIP in terms of call quality if equipped with the proper software and hardware.
Modern VoIP phone systems have the greatest potential for freedom of movement. A working Internet connection is all that is required for your team members to log in from a mobile phone, laptop, smartphone, or personal computer and take calls anywhere in the world.
Organizations that use on-premise PBX solutions are able to connect to their phones via an internal network. The phones, as a result, cannot be used outside of the office. As a result, team members who aren’t in the office can’t make or receive phone calls.
Costs of Operation
In addition to the initial investment, your business phone platform’s ongoing costs can have a significant impact on efficiency and value.
In order to take advantage of all the services and capabilities offered by VoIP phone systems, users must sign up for a proper subscription plan. The majority of service providers offer a variety of price options that may be tailored to fit the needs of every business.
Using PBX technology might result in greater running costs, such as onsite maintenance, software upgrades and licenses, and phone bills. VoIP systems are cheaper than traditional landlines.
Capital Invested Initially
Money is important! The initial expense of your corporate communication platform might wreak havoc on your finances. Because of the high cost of the equipment and long-term power requirements, a private branch exchange (PBX) system is not suitable for small businesses without a substantial upfront investment. As part of the PBX system cost, don’t forget about the phones and headsets you’ll require.
There is no need for a large upfront investment with VoIP business phone systems. All you need are the IP phones. Because the service provider manages all of the primary equipment, VoIP is less expensive than PBX.
IP-PBX v/s Traditional-PBX
Here are some of the key points that provide clarity on IP PBX vs. Analog PBX.
Characteristics and Capabilities
When you have a classic traditional PBX system installed on your premises, it might be difficult to add new features to the system. New features are rarely added by phone solution providers, and when they are, it means downtime for your services.
While IP PBX phone system already has advanced functions like auto-attendant, voicemail, call distribution, and more, which traditional PBX does not. And because it’s online, it’s simple to launch and add new features. In addition, because the upgrade takes place primarily outside of business hours, it has little impact on your services.
Expanding Your Company’s Reach
Expanding your firm and hiring more employees are almost certain outcomes of your company’s success. On the other hand, the standard PBX system necessitates the purchase and installation of new equipment, which can run into thousands of dollars.
IP PBX systems require no more than deciding how many lines you need, purchasing pre-configured phones, and connecting them to your network. They will be incorporated into your current communication system and will have the same features and plans as the rest.
Relocation
If you’re thinking about moving your workplace, you’ll need to transport the PBX boxes and reinstall them at the new location. During these procedures, your business will experience “downtime” and your services will be disrupted.
Simply transport the phones and gateways to your new office space, plug them in, then you’re ready to go with an IP-PBX system. Downtime can be kept to a minimum because there are no engineers involved and no boxes must be installed on the walls.
Cost
An initial outlay of at least a few thousand dollars is required to implement a traditional PBX system. The following is a breakdown of where you’ll need to put your money: Although IP PBX systems use VoIP technology to connect calls, they don’t require any special hardware to do so, unlike traditional phone systems. In addition, you no longer have to worry about the costs of onsite installation or maintenance.
What does your business needs?
Some of the key points of differentiation in IP PBX vs VOIP and PBX vs traditional PBX have been discussed in the blog to help you make an informed decision for your business. Choosing a phone system is one of the most important responsibilities your company will undertake. In today’s highly competitive business market, failure to implement cutting-edge communications technology could put your company’s operations in jeopardy. HoduSoft offers IP PBX software to serve businesses with impeccable internal and external business communication. Check out its diverse product to choose a reliable IP PBX provider for your business.
