Apple Watches are sturdy but not invincible, and they have been (occasionally) getting broken almost since the wearable first launched. But cheer up: if your Apple Watch has got scratched, cracked, smashed or water-damaged, there’s hope for getting it repaired or replaced.
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Apple Watch screen damage
The Apple Watch’s screen shouldn’t break easily because the glass is strengthened. Cheaper models (any with an aluminum case) have a watch face made of Ion-X glass, while the stainless steel models (plus any of the old Apple Watch Edition models made of gold or ceramic) feature a sapphire crystal front, which is supposed to be the hardest glass known to man.
Sure enough, the sapphire models seem to be coping better with the wear and tear of daily life as a high-end wearable, with slight scratching about the worst we’ve seen among normal usage scenarios. (That doesn’t mean your Apple Watch Edition won’t shatter tomorrow, of course, but the chances seem to be in your favor.) The Ion-X models, on the other hand, have been documented in quite a few cases as sustaining more visible damage: smashed glass and the like.
We mentioned normal usage scenarios just then, and you might be wondering what abnormal usage might look like. Well, how about the drop-tests run by Technocrat on YouTube? They found that the Apple Watch “will smash if you throw it face-down at the floor”. Which answers that question if you were wondering.
Should you smash your Apple Watch screen, whether or not you were hurling it at the floor at the time, it seems in principle to be fairly easy to replace the screen – very shortly after the launch fixity took the watch apart and found that the screen was easy to remove and replace. See below for more information about fixity tests.
Getting Your Apple Watch Screen Repair in Canada
The first thing you should know is that Apple doesn’t repair a cracked Apple Watch’s display. Instead, it will send you a new or refurbished unit and reuse parts from the older model on future refurbished watches.
Secondly, Apple Watch repairs (or replacements) are not carried out in stores. Units are sent to an authorized repair center for any repair work. Even if you submit your smartwatch to an Apple Authorized Service Provider or Apple Store, they will mail it to an authorized repair center. This is the case even if Apple knows it is going to replace the Apple Watch unit.
How Much Does It Cost to Replace a Broken Apple Watch Display?
Since Apple’s standard warranty terms does not cover display repairs, getting a crack fixed from an authorized service center can be an expensive affair.
In the US, pricing for an out-of-warranty repair on the Apple Watch ranges from $299 to as much as $800 for the Ceramic or Titanium Apple Watch models.
In many out-of-warranty repair cases, buying a new Apple Watch and giving up your old unit for recycling would make more sense. This is especially true if your Apple Watch is particularly old, as you can upgrade to a newer model by just paying a little bit more.