Nighthawk app might be a standout option when it comes to enjoying blazing-fast internet connectivity. Still, users may encounter numerous challenges when connecting their Netgear extenders to the Netgear Nighthawk app.
If you’re having similar problems with your Netgear and can’t land on the Netgear Genie setup wizard because of the app connectivity issues, you’ve come to the right place.
Here, we’ve compiled a list of troubleshooting tips for the ‘Nighthawk App Can’t Find Extender Network’ issue. Continue reading!
Fix: Why Netgear App Can’t Find Extender Network
- Reboot the App
There could be a technical glitch preventing the Netgear router app to get connected to your extender’s network. For fixing this, you are advised to reboot the app. This can be done by simply closing the app and then launching it again after some time.
- Update App Version
Have you installed the latest version of the Nighthawk app on your smart device? Not sure! Well, confirm it now! If the app is not flaunting the latest version, we suggest you update it by accessing the App Store or Play Store as per the OS compatibility of your device.
- Uninstall and Reinstall
You may find yourself in the mess of the Nighthawk router app not connecting to the network of the Netgear extender if the app is partially installed. For getting this issue fixed, you need to uninstall the app from your device and then install it again. FYI, the app is available for both Android and iOS platforms. So, you can get it as per the availability of your device.
- Disable Mobile Data
The issue you are currently struggling with can also arise if you have enabled both WiFi and mobile data on your device at the same time. To fix this, you are advised to disable the mobile data and see if it helps you get connected to the network of your range extender.
- Check Extender Lights
Your extender can also be the culprit behind getting the issue you are currently facing. Thus, have an eye on your extender’s lights and check if they are glowing green. Just in case, you find them blinking or showing red, it means there is some problem with the connectivity of your extender and router. In that case, check the connections between both the devices and confirm whether everything is fine. You can also have a tab on the wall sockets used for installing the router and extender. Perhaps, they are not offering adequate and sufficient power supply.
- Reconfigure Your Extender
Did nothing work so far? Well, it seems your extender is not configured in a proper manner. In such a situation, you need to reset your extender to the default settings and configure it again by accessing the mywifiext.net web address.
If you don’t know how to reset a Netgear extender then the section below can help you. Read on.
How to Reset Netgear Extender?
- Disconnect your extender from all the connected devices.
- However, make sure you don’t unplug it from its socket.
- Locate the Reset button on your range extender and press it firmly.
- In a while, your extender will get restored to its default settings.
You can then configure it again and try to connect it with the Nighthawk app
The Concluding Thought
Although apps are destined to help users get the most out of their WiFi devices, sometimes they themselves become a pain in the head.If you are also bothered by the connectivity issue between your Nighthawk app and extender, then we hope that the above-listed troubleshooting tips will get you a solution to your problem.
Stay tuned for more on Netgear extender issues!
