Our Journey to Developing an Online Ticket Booking System

Air Ticket Flight Booking Concept

In our previous blogs, we have discussed the reasons behind why an online ticket booking system will benefit your travel business and how to go about choosing one that’s right for you. Now it’s time to discuss how we went about implementing our very own ticket booking system, complete with unique features that we think are quite useful and beneficial. From start to finish, this will be an in-depth look at our development process and everything we had to consider throughout the journey.

Technologies Used

1) Ruby on Rails 

2) JavaScript 

3) MongoDB 

4) SCSS 

5) AngularJS 

6) HTML

7) JQuery 

8) Bootstrap 

9) Rspec, Capybara 

10. MySQL, Redis 

11. Sidekiq 

12. Figaro, Rake 

13. Vagrant 

14. Gitlab 

15. Docker 

Key Features

Flight booking software should be intelligent. It should have useful features that allow users to make informed decisions about their travel plans, such as fare trends and detailed itineraries for each flight. In addition, a great flight booking system must feature tools for businesses that are selling tickets so they can see what their revenue looks like and keep customers coming back. Our ticket booking system has all of these features. And if you want to find out more about how it works, click here!

Challenges Faced

The biggest challenge we faced when developing our flight book software was finding a reliable flight booking software that had all of our requirements. Initially, we spent months researching and demoing as many different flight booking systems as possible. However, each system that we tried had flaws in it; some did not have suitable mobile applications, and others lacked simple features such as seat selection. In all of these cases, one thing remained constant – they all lacked important functionality which was imperative for our business model.

Challenges Facing Us

While developing our online ticket booking system, we faced many challenges. Two of these are: 1) we had no in-house expertise with online booking systems; 2) our customer base had strict, stringent requirements that needed to be fulfilled. Using our knowledge of Computer Science and expertise with Data Structures and Algorithms, we were able to figure out a way around these problems in order to develop our flight booking software.

Lessons Learned

We initially approached a few other firms that had built flight booking systems, hoping they could quickly produce a product for us. But many of them have moved away from creating their own systems and instead focus on partnering with platforms like Google Flights or Hipmunk. Ultimately, we decided that creating our own system gave us greater control over both user experience and integration opportunities with third-party services.


When we set out to develop our tourism travel system, we wanted to make it simple, elegant, and flexible enough to support any type of event in any industry. We wanted an online ticket booking system that could cater to our client’s unique requirements, which required us to have a modular design and be open to change at every stage of development. Here’s how we turned our requirements into reality and ended up with an online ticket booking system that could be the right fit for your event!

Conclusion : 

For Eventopia, designing and developing an online ticket booking system was one of the best decisions when starting our company, but getting to that point wasn’t easy or quick! Here’s the story of how we designed, developed, and launched this crucial component of our business model in just six months.

By Olivia Bradley

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