QuickBooks is an essential tool for small and medium-sized businesses to manage their financial data. However, users may encounter errors while working on QuickBooks, such as Error 1712. This error occurs when the user tries to install, reinstall, or update QuickBooks Desktop. In this article, we will discuss the reasons, signs, and troubleshooting steps for QuickBooks Error 1712.
Reasons for QuickBooks Error 1712
The following are the most common reasons for QuickBooks Error 1712:
- Antivirus software interfering with QuickBooks installation or update process
- Damaged Microsoft components required for QuickBooks installation or update
- Issues with Windows Installer
Signs of QuickBooks Error 1712
The following signs may indicate that you are encountering QuickBooks Error 1712:
- You are unable to install, reinstall, or update QuickBooks Desktop
- The installation process stops abruptly, and you receive an error message
- The computer freezes or crashes while installing or updating QuickBooks Desktop
Related Article: QuickBooks Error 3371
Prior Things Before Troubleshooting QuickBooks Error 1712
Before troubleshooting QuickBooks Error 1712, consider the following:
- Make sure your computer meets the system requirements for the version of QuickBooks you are installing or updating.
- Disable antivirus software before installing or updating QuickBooks Desktop.
- Create a backup of your QuickBooks company file to avoid data loss.
Troubleshooting Steps for QuickBooks Error 1712
Follow these steps to troubleshoot QuickBooks Error 1712:
Step 1: End the QB Desktop and all related processes
- Press Ctrl + Shift + Esc to open Task Manager.
- Click on the Processes tab.
- Look for all QuickBooks-related processes and click on End Task for each of them.
Step 2: Uninstall and reinstall QuickBooks using the QuickBooks Clean Install Tool
- Download and run the QuickBooks Clean Install Tool.
- Follow the on-screen instructions to uninstall QuickBooks.
- Restart your computer.
- Reinstall QuickBooks using the installation CD or downloaded setup file.
Step 3: Install QuickBooks in Selective Startup Mode
- Press Windows + R to open the Run dialog box.
- Type msconfig and press Enter.
- Click on the Services tab and select the Hide all Microsoft services checkbox.
- Click on Disable all and then click on Apply.
- Click on the Startup tab and select the Open Task Manager checkbox.
- Disable all startup items and close Task Manager.
- Click on OK and restart your computer.
- Install QuickBooks Desktop.
Step 4: Update Windows
- Press Windows + I to open the Settings app.
- Click on Update & Security and then click on Check for updates.
- Install any available updates.
Step 5: Contact QuickBooks Data Services
- If you are still encountering QuickBooks Error 1712 after following the above steps, contact QuickBooks Data Services for additional support.
Note and Key Points
- Always make sure your computer meets the system requirements before installing or updating QuickBooks Desktop.
- Disable antivirus software before installing or updating QuickBooks Desktop to avoid interference.
- QuickBooks Clean Install Tool can help resolve issues with damaged installation files or components.
- Installing QuickBooks in Selective Startup Mode can help resolve conflicts with other software.
- Contact QuickBooks Data Services for additional support if the issue persists.
FAQs:
Q. What is QuickBooks Error 1712?
A. QuickBooks Error 1712 is an installation error that occurs when you try to install or update QuickBooks Desktop.
Q. What are the signs of QuickBooks Error 1712?
A. The signs of QuickBooks Error 1712 include:
- The error message “We’re sorry! Something went wrong with your installation. Error 1712” appears on the screen.
- The system crashes frequently.
- The computer freezes or hangs frequently.
Q. What are the possible reasons for QuickBooks Error 1712?
A. The possible reasons for QuickBooks Error 1712 are:
- Damaged or corrupt Microsoft components required by QuickBooks Desktop.
- An incomplete or unsuccessful installation of QuickBooks Desktop.
- An outdated version of QuickBooks Desktop.
Q. What are the prior things to check before troubleshooting QuickBooks Error 1712?
A. Before troubleshooting QuickBooks Error 1712, make sure to:
- Check your system requirements to ensure that your system meets the minimum requirements to run QuickBooks Desktop.
- Uninstall any previous version of QuickBooks Desktop and its components.
- Disable any antivirus or security software running on your computer.
In conclusion,
QuickBooks Error 1712 can cause a lot of frustration, but by following the troubleshooting steps mentioned above, you can easily resolve the error. If you are still facing issues, you can always contact QuickBooks Data Services at their toll-free helpline number +1-888-704-1357 for expert assistance.
