“Best way to fi QuickBooks Error PS036: A Comprehensive Guide”

In this article, we will discuss the QuickBooks Error PS036 in detail, including its reasons, signs, prior things to check before troubleshooting, and troubleshooting steps. We will also include key points and notes in each troubleshooting step, as well as frequently asked questions. Let’s get started.

Read More: QuickBooks Error PS036

QuickBooks Error PS036: What is it?

QuickBooks Error PS036 is an error that occurs when you try to update your payroll or open a company file. It is typically caused by an incorrect or outdated payroll subscription, an invalid service key, or an incorrect EIN (Employer Identification Number) on the company file.

Signs of QuickBooks Error PS036

The signs of QuickBooks Error PS036 can include:

  • Inability to update payroll
  • Inability to open company files
  • Error message: “PS036 – There is a problem verifying your payroll subscription.”

Prior things to check before troubleshooting

Before you start troubleshooting QuickBooks Error PS036, there are a few things you should check:

  • Check your QuickBooks software to make sure it is up-to-date with the latest updates.
  • Make sure your payroll subscription is active and up-to-date.
  • Ensure that you have entered the correct EIN in the company file.

Troubleshooting steps

Here are the troubleshooting steps for QuickBooks Error PS036:

Step 1: Update QuickBooks

The first step is to update QuickBooks to the latest version. Here’s how:

  1. Open QuickBooks.
  2. Go to the Help menu and click on Update QuickBooks Desktop.
  3. Click on the Update Now button.
  4. Select the updates you want to install, and then click on Get Updates.
  5. Wait for the updates to download and install.
  6. After the updates are installed, restart QuickBooks.

Note: If you are still encountering the error after updating QuickBooks, move on to the next step.

Step 2: Verify Payroll Subscription

The next step is to verify your payroll subscription. Here’s how:

  1. Open QuickBooks.
  2. Go to the Employees menu and click on My Payroll Service.
  3. Click on Account/Billing Information.
  4. Sign in with your Intuit account.
  5. Check your payroll subscription status.
  6. If your payroll subscription is inactive, contact QuickBooks Data Services at +1-888-704-1357 to reactivate it.

Note: If your payroll subscription is active, move on to the next step.

Step 3: Update Payroll Tax Tables

The next step is to update your payroll tax tables. Here’s how:

  1. Open QuickBooks.
  2. Go to the Employees menu and click on Get Payroll Updates.
  3. Click on the Download Entire Update checkbox and then click on Update.
  4. Wait for the update to download and install.
  5. After the update is installed, restart QuickBooks.

Note: If you are still encountering the error after updating payroll tax tables, move on to the next step.

Step 4: Check Service Key

The next step is to check your service key. Here’s how:

  1. Open QuickBooks.
  2. Go to the Employees menu and click on My Payroll Service.
  3. Click on Manage Service Key.
  4. Check if you have an active service key.
  5. If you don’t have an active service key, click on Add.
  6. Enter your service key, and then click on Next.
  7. Follow the prompts to complete the service key setup.
  8. After setting up the service key, restart QuickBooks.

Note: If you are still encountering the error after checking your service key, move on to the next step

Step 5: Check EIN in the Company File

The next step is to check the EIN (Employer Identification Number) in the company file. Here’s how:

  1. Open QuickBooks.
  2. Go to the Employees menu and click on My Payroll Service.
  3. Click on Manage Payroll Items.
  4. Click on the Taxes tab and then click on Payroll Tax.
  5. Click on the Add Payment button.
  6. Verify that the EIN entered in the company file matches the one on your tax documents.
  7. If the EIN is incorrect, correct it and then click on OK.
  8. After updating the EIN, restart QuickBooks.

Note: If you are still encountering the error after checking the EIN, move on to the next step.

Step 6: Repair QuickBooks Desktop

The final step is to repair QuickBooks Desktop. Here’s how:

  1. Close QuickBooks.
  2. Press the Windows key on your keyboard and type “Control Panel” in the search bar.
  3. Click on Control Panel to open it.
  4. Click on Programs and Features.
  5. Find QuickBooks in the list of installed programs and click on it.
  6. Click on the Uninstall/Change button.
  7. Select Repair and then click on Next.
  8. Follow the prompts to complete the repair process.
  9. After repairing QuickBooks, restart your computer.

Note: If you are still encountering the error after repairing QuickBooks Desktop, contact QuickBooks Data Services at +1-888-704-1357 for further assistance.

Read More: QuickBooks Keeps Crashing

Frequently Asked Questions

Q: Can I still use QuickBooks if I encounter Error PS036?

A: No, you will not be able to use QuickBooks until you resolve the error.

Q: What causes QuickBooks Error PS036?

A: QuickBooks Error PS036 is caused by an incorrect or outdated payroll subscription, an invalid service key, or an incorrect EIN in the company file.

Q: How can I prevent QuickBooks Error PS036?

A: You can prevent QuickBooks Error PS036 by ensuring that your QuickBooks software, payroll subscription, and service key are up-to-date and that the EIN in your company file is correct.

Conclusion

In conclusion, QuickBooks Error PS036 can be frustrating, but it can be resolved by following the troubleshooting steps outlined in this article. Make sure to check your QuickBooks software, payroll subscription, service key, and EIN in your company file before starting the troubleshooting process. If you need further assistance, contact QuickBooks Data Services at +1-888-704-1357 for support.

By Olivia Bradley

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